As an expert in Customer Service and Client Satisfaction strategies, Jeffrey guides professionals to implement the principles of gratitude, priority planning and giving. The knowledge he shares comes from his background as a not-for-profit leader, corporate executive and cancer warrior. These roles reinforced the importance of building relationships and getting past life’s hurdles without losing focus of goals. This experience and his passion shine through when he shares with clients and audiences how to deliver Service Excellence to the 4 C's of business: colleagues, customers, the company and community. It all boils down to getting back to the basics.

Whether it is teaching business leaders to empower employees or team members to have a positive impact through action, Jeffrey delivers with a genuine concern for client happiness, stability and success.

Jeffrey's speaking career started in 1991. He has motivated and educated audiences ever since. He can touch the heartstrings of audience members, give them new perspectives, and inspire them to take action. Not to mention, he is also funny. In fact, his daughter voted him to be the funniest person on the planet!

His educational presentations are based on the Service Excellence Series. The Say Thank You ASAP presentation makes it clear to audiences that gratitude and action are a powerful combination. With The 5 Year Plan, Jeffrey uses his experience as a cancer warrior to stress the importance of defining your priorities and using them to create a game plan to keep you moving towards your goals even when issues occur. The five steps to making a difference through giving, at work and in your community, is the focus of his Positive Impact Principles.

As a motivational speaker Jeffrey shares stories of being a father, cancer survivor and much more to lift audiences up and challenge the way they think. He sees life a little bit differently than most and that's what gives him unique and hilarious insights that can be beneficial personally and professionally. The Service Excellence Series provides topics that can make audiences laugh and think at the same time. To help people overcome obstacles and climb to success Jeffrey combines survivor stories with his talent for finding the positive in life's negatives. If you want your team members or event attendees to laugh, learn and be inspired then the speaker you need to book is Jeffrey Rowe.

Specializing in Service Excellence, Jeffrey brings over ten years experience providing customized training and education services to corporations, federal agencies, and not-for-profit organizations. Whether he is developing or delivering training programs, he emphasizes more than just HOW to do something. Jeffrey connects the material to audience members' daily duties to help them understand WHY the action is important and worthwhile. It is this approach that makes Jeffrey successful when educating professionals.

Topics that Jeffrey has covered in the past include Customer Service and Satisfaction, Communication and Leadership Skills, Enhancing Workplace Productivity, Social Media, and a variety of software and Train-the-Trainer courses. He developed and delivers his own brand of training programs on Service Excellence, Speech Writing, and Business Communication along with the creation of a series of eLearning trainings.

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